Brent is the manager and he is a great guy. He wants to keep all of his customers happy.
Regarding your trash when you're gone, ask a neighbor to put it out for you that morning, and bring your cans in that night. Works for me....that's what neighbors are for!
I love the fact that more than half my garbage is being recycled. I never had the time to take it to the recycler myself, for the few cents I'd get, so this is great. I just keep two waste baskets in the kitchen. Everyone knows that one is for trash and one is for recycling things.
And whenever I put bagged pine needles by my trash can, they get picked up with the trash.
I'm so pleased, in fact, that I think it's about time to make brownies for the trash guys again!