I'm trying to consider my options here. One would be for me to fix it myself, but to tell you the truth, I'm not that handy and it would be a stretch for me. Can anyone think of any other options I have here? A local repairman or handyman who would be willing to help fix my drainage problem? One thing I've learned in the 18 years we've lived here in WW is that mountain people help mountain people. Any help I can get will be more appreciated that you can imagine.
Shame on the repair guy. I'm bothered by the statement that "no repair guy will work on it without the tag."
You've got an idea that this is a clog.
There are only a few hoses, and a couple of pumps. You could take the hoses off one at a time, and run a small dowel or piece of rod through to clear them. Sometimes the hose clamps are crimp on and hard to get off, but you can replace them with hose clamps from the hardware store.
If you're nervous about taking the pump apart to see if there is a clog inside, there are web sites that sell every part. Replacing a pump yourself (again, just a couple of hoses and maybe a bracket) can be pretty easy.
Big hint: take lots of pictures when you take things apart, they're your reference when you put them back together.
I'd expect any idiot who calls himself a repair man to be able to do this kind of basic troubleshooting without guidance from a repair manual.
I don't know Campbell's Appliance but it sounds like a safe bet if you don't want to get in their yourself.