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Public Forums => Hot Topics => Topic started by: lwt42 on Feb 26, 24, 05:42:26 PM

Title: Is Verizon down? 2/26/24
Post by: lwt42 on Feb 26, 24, 05:42:26 PM
... or is it just me?

WiFi calling works.
Title: Re: Is Verizon down?
Post by: EQC on Feb 26, 24, 05:54:36 PM
Yup...over on East Canyon, it has been very low or no signal all day on Verizon.
Title: Re: Is Verizon down?
Post by: lwt42 on Feb 26, 24, 06:50:59 PM
I'm farther west.  Noticed that everything is on WiFi.

Called my MVNO, the checked with Verizon and Verizon said "no, all is well."
Title: Re: Is Verizon down? 2/26/24
Post by: Cheinne on Feb 27, 24, 10:21:29 AM
I haven't had Verizon wireless or tracfone service which is owned by verizon for a day on any of my devices. Is anyone else having problems?
Title: Re: Is Verizon down? 2/26/24
Post by: lwt42 on Feb 27, 24, 10:23:09 AM
I haven't had Verizon wireless or tracfone service which is owned by verizon for a day on any of my devices. Is anyone else having problems?
Verizon is still down.  If your phone/service supports WiFi calling, you can get through that way.
Title: Re: Is Verizon down? 2/26/24
Post by: lwt42 on Feb 27, 24, 10:24:39 AM
I did get my MVNO to file a ticket with Verizon.  Maybe they'll wake up and fix it.
Title: Re: Is Verizon down? 2/26/24
Post by: Cheinne on Feb 27, 24, 10:34:12 AM
Thank you. It's good to know I'm not special.
Title: Re: Is Verizon down? 2/26/24
Post by: lwt42 on Feb 27, 24, 11:38:05 AM
I did get my MVNO to file a ticket with Verizon.  Maybe they'll wake up and fix it.
Just got this from my MVNO:

Twigby has contacted our network partner in regards to the difficulty you are having with your service.

They did confirm that customers in your area could be experiencing problems with the network at this time. The network team is aware of the problem and working to resolve it in a timely manner.

Although we do not have a specific estimated repair time, you may want to turn airplane mode on and then back off once each hour so that the phone is forced to reconnect with the tower.

We will update you if we are provided any additional information.

We apologize for the inconvenience.

Sincerely,
Twigby Customer Support
Title: Re: Is Verizon down? 2/26/24
Post by: Cheinne on Feb 27, 24, 11:39:45 AM
Thanks again.
Title: Re: Is Verizon down? 2/26/24
Post by: Tursiops on Feb 27, 24, 03:38:35 PM
Heads up
I talk to a customer mgr and complained on following:
.Maintenance being done since 10 am yesterday which is over the expected 12 hr repair.
2They do not have correct info on our area on their phone
for service out. Says all is fixed.
3 After 1 hr on my phone and hubbys with tech .still no service.
Iasked for a credit cause of no service for 24 hrs and got   it
Please call verizon cust service thru WiFi calling ( if you can connect) and make a complaint. We should have been notified via text, phone or email of disruption.
Best of luck everyone.
Title: Re: Is Verizon down? 2/26/24
Post by: Cheinne on Feb 27, 24, 05:01:45 PM
Friend on Twin Lakes near highway just called as service I is back. She said she has been without power all day and has had sce, arizona pipe and verizon guys (like 10 of them) digging up on wash road all day and they are still there. She said power just went on with cellular service.
Title: Re: Is Verizon down? 2/26/24
Post by: lwt42 on Feb 27, 24, 07:00:30 PM
Looks like they're finally back.

I was a Verizon customer in one form or another back when they were GTE.

Their customer service is atrocious.

I'm with Twigby, they're an MVNO who uses Verizon's network.  We pay $15/line.

Verizon is like $65, and the customer service is better (I don't think you can do worse than Verizon's support).