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Public Forums => Hot Topics => Topic started by: Turansky on Mar 17, 25, 05:08:00 PM

Title: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: Turansky on Mar 17, 25, 05:08:00 PM
Anyone else having issues with Verizon in Wrightwood? My iPhone is only showing SOS mode, but when I drive to Phelan, I get service again. Just wanted to confirm if it's a widespread issue. Is anyone else unable to make calls?

Might have to send a smoke signal to order my pizza.
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: SpeedRacer on Mar 17, 25, 07:26:15 PM
Yes. Per my Verizon account, there is an outage in "Hesperia" until 9pm.
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: Bob C on Mar 17, 25, 08:16:47 PM
Anyone else having issues with Verizon in Wrightwood? My iPhone is only showing SOS mode, but when I drive to Phelan, I get service again. Just wanted to confirm if it's a widespread issue. Is anyone else unable to make calls?

Might have to send a smoke signal to order my pizza.

Does your phone support WIFI calling?

Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: lwt42 on Mar 17, 25, 08:50:11 PM
WiFi Calling works stunningly well.

Doesn't hurt to have a super-cheap VoIP line as a backup.
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: lwt42 on Mar 17, 25, 09:01:26 PM
Any thoughts on which carrier (MNO, not MVNO) is best in Wrightwood proper?

It's been a long time since I've tried T-Mobile or AT&T.

I know a lot of folks use MVNOs like Mint or Twigby, I'm asking about the towers.

Thanks!
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: Bob C on Mar 17, 25, 10:13:28 PM
They all use the same tower, so I can't imagine one is much better than the other, as far as signal strength. Customer service/price may be the onlyh thing separating the various companies
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: Wrightwood on Mar 17, 25, 10:17:00 PM
The cashier at WW Fine Foods mentioned an issue with Verzion

Anyone else having issues with Verizon in Wrightwood? My iPhone is only showing SOS mode, but when I drive to Phelan, I get service again. Just wanted to confirm if it's a widespread issue. Is anyone else unable to make calls?

Might have to send a smoke signal to order my pizza.
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: Turansky on Mar 17, 25, 11:17:23 PM
Looks like I'm back up and running.  Thanks for all the feedback.
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: lwt42 on Mar 18, 25, 12:15:52 AM
They all use the same tower, so I can't imagine one is much better than the other, as far as signal strength. Customer service/price may be the onlyh thing separating the various companies
I think Verizon has a tower somewhere above Wright Mountain Road that is not shared.  It appears to cover CA-2 to the East, while T-Mobile didn't cover there last I checked.  I haven't tried AT&T since I moved here a decade ago.

I haven't figured out how to get to the cell up on Rivera, above Big Benny's, but I'd love to know the phone number on the sign.  That'd tell who really manages that site -- probably Crown Castle or American Tower or someone like that who leases service.

Signal "strength" depends on a lot of factors, but they are going to be pretty similar in town.  One interesting thing is that 4G and 5G can share a cell, with 4G getting "priority" simply because the 5G protocol lets it step aside, and there is nothing to do that in 4G.  I see a lot of T-Mobile's 5G internet, and that's going to affect T-Mobile in general.

I am unimpressed with Verizon support.  Doesn't matter if you're with them directly, with Visible, or some MVNO.
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: lwt42 on Mar 18, 25, 05:27:44 AM
Here is Verizon's network status page: https://www.verizon.com/support/check-network-status/ (https://www.verizon.com/support/check-network-status/)
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: Lepo on Mar 18, 25, 09:06:41 PM
In my experience this is because too many people(snow players) are connected to the one tower in town. Seems to happen every year on the weekends that have snow.
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: lwt42 on Mar 23, 25, 10:16:52 PM
In my experience this is because too many people(snow players) are connected to the one tower in town. Seems to happen every year on the weekends that have snow.

You aren't wrong.

In this particular case, the Verizon "tower" was completely broken.

What you're talking about is congestion.  At worst, you can text just fine, but voice calls will be choppy or get dropped, and may take several tries to get through.

In both of these cases, WiFi calling works wonderfully as long as you have a wire/fiber based connection.  That bypasses the towers.

Something I notice which makes the problem worse is the sheer number of people who use the various "Home Internet" offerings from the major carriers.  Those suck up a ton of bandwith making it hard to get a word in edgewise.  A single video stream is about the same usage as 2,500 voice calls.

I would also suggest a cheap VoIP service.  Mine cost less than $50 to set up, plus about $0.85/month and just under a penny a minute.  Since we almost never use it for calling, it's always under a buck.

If you do this you really need a UPS for the ONT or cable modem, router and the VoIP adapter.
Title: Re: Can You Hear Me Now? Nope… Verizon’s on Vacation in Wrightwood!
Post by: lwt42 on Apr 24, 25, 11:27:36 PM
Pretty sure Verizon is having issues again today.