UIA is the best! I was out and about this afternoon and had not even noticed an outage, but they are so responsible in notifying their customers promptly if there is ever a problem. I recently had to change my email address, which is how I receive my statements from them, and I went into the local office this afternoon, and the nice young lady working was able to easily update it for me in their records. So I did receive the message that was posted right above this post.