Hello, we are not installing at your place but rather doing a survey to see where it should go. Then the installers will put in the drop to your house after that, you don't have to be home for that step.. then we will call and schedule for putting the drop through into your house and mounting the ONT.. testing all of your devices and making sure everything works in your house, disconnecting the DSL Wifi (which would interfere with the Fiber WiFi) and so on..
We plan on hitting all the backlog pretty hard and knocking it down in Section 1.
To answer the general question on how we decide where to put the equipment;
We like to put it where the DSL might be installed. This is the best initial option because normally the customer has worked out their wireless game plan over the years and they might have extenders and other equipment already setup. Wireless is always a pain the neck in that if it is installed upstairs it doesn't work to well downstairs for example. But it greatly depends on the house and the WiFi router.. wired is ALWAYS best.
The ONT is a pretty simple modem like box that has a Fiber port going in and 4 Gig Ethernet ports coming out, of which one is normally active that feeds a router. We can put the router somewhere else and extend to it from the ONT.. but we wire on the outside of the house with CAT 6 in that case. It is much to difficult to put it through the walls in general. It can be done of course but it takes quite a while to do it this way and every house is different.
This is much MUCH faster speeds then everyone is used to. Wireless is not ideal but works.. And in most cases works extremely well. Some customers might fixate on only getting 35 Mbps over their wireless downstairs or in a bedroom where the TV is.. but really 35 Mbps for the TV is more then enough.
If you are a serious gamer, I recommend that you wire up to your gaming platform.
I will get some pics later and post what the ONT looks like. Just had my own house installed yesterday!
Regards,
--Wes
Moderator note:
ONT stands for Optical Network Terminal.
The ONT connects to the Termination Point (TP) with an optical fibre cable, and connects to your router via an LAN / ethernet cable. It is basically a modem, translating signals from the fibre optic line from your TP into electronic signals that your router can read.
