Wes: I just signed up for UIA; in section 4.
My house is actually pre-wired for ethernet, which is very handy.
I would still like to add the Wireless router and have a unique question.
Basically, the wall jack or maybe the ethernet cable itself for the "ideal" location for the wireless router went bad on me. I noticed in the UIA contract that a 30-minute "outside the house" ethernet run is free as part of the service.
Is there any chance that I could instead use the 30-minute free wiring/labor effort to have your guys try to repair the line/jack that is currently installed in my house? If they find that it is more than a 30-minute job, then given an estimated cost I'd be able to decide if I wanted to pay for that or just settle for putting the wireless router in the garage near the ONT (which I think would still provide coverage for most of the house).
Thank you!
I'm not sure if there is a way to Private/Direct message in this forum, but I could give you more details via that route if it would help.