Author Topic: C.R. & R. Trash Service (Read 259703 times)

twinkie · « **Reply #220 on:** May 24, 24, 04:42:32 PM »

Thank you, lwt42

Wrightwood · « **Reply #221 on:** May 27, 24, 04:08:45 PM »

CR&R Observes the Following Holidays

New Years Day
Labor Day
Memorial Day
July 4th
Thanksgiving Day
Christmas Day

If the holiday falls during the week, collection for the remainder of the week is one day behind. For example, if Dec 25th is a Monday, and your normal collection day is Thursday, we'll see you on Friday.

lwt42 · « **Reply #222 on:** May 28, 24, 01:39:02 PM »

Just to update:

They want $1.42 per 32 gallon bag of yard waste. Not 33 gallon or 31 gallon. You have to call for pickup.

I called to check, and was quoted an entirely different price for an additional can. When I told the agent I was quoted a different price, he came back with a lower price.

So, as Ronald Reagan said "trust but verify."

Quote from: lwt42 on May 24, 24, 12:48:18 PM

I'm just going to note this here:

CR&R says an additional can is $23/quarter. I didn't ask how much they'd want to pick up additional bags.

JP · « **Reply #223 on:** Jul 09, 24, 06:23:58 PM »

Has anyone gotten any info out of CR&R about all the missed/late pickup days? I emailed them but haven't heard anything back yet.

Wrightwood · « **Reply #224 on:** Jul 09, 24, 06:36:51 PM »

It's getting very frustrating picking up after the bear gets done going through the cans that aren't picked up.

Wrightwood · « **Reply #225 on:** Jul 10, 24, 01:59:23 PM »

I contacted Wrightwood CSD as they have the contract with CR&R

WCSD
760 249-3205

in my dreams · « **Reply #226 on:** Jul 16, 25, 03:29:24 PM »

Is CRR on strike like trash service down the hill? Our street's trash has not been picked up and its usually done before 8 a.m.

Wrightwood · « **Reply #227 on:** Jul 16, 25, 04:26:48 PM »

Phelan CR&R is not on strike

tlc · « **Reply #228 on:** Jul 18, 25, 02:52:03 PM »

Facts about CR&R.
Bears get into trashcans - it's what comes from living in the mountains. So if you can't take your trash out in the a.m. of your day, pick it up.

Drivers take different routes so pickup times may be different than what you are used to.

If your pickup was missed call the Phelan office and make sure to talk to them, not the reps at the 800 number. They are city folk and don't understand small town situations.

If you think another company is going to do better you may want to rethink that. It's a gamble.

lwt42 · « **Reply #229 on:** Jul 18, 25, 02:56:50 PM »

They're a minor pain to use, but CR&R does have bear-proof trash cans, no extra cost.

MDB · « **Reply #230 on:** Jul 19, 25, 04:48:10 PM »

They actually don't offer bear proof cans anymore. Basically some people have them from their old stock and they won't be getting more or replacing ones that break.

Toolman · « **Reply #231 on:** Jul 19, 25, 07:08:35 PM »

Quote from: MDB on Jul 19, 25, 04:48:10 PM

They actually don't offer bear proof cans anymore. Basically some people have them from their old stock and they won't be getting more or replacing ones that break.

True, the older "bear" cans are a bit tougher than the newer assignments. Fact is, a bear will still get a "bear" can open easily. They simply jump on the opposite side of the lid opening and it pop's right open which is pretty smart. I still have the old "bear" cans from 2004 and the only thing that has failed is the lid pivot pin. I machined aluminum pins that replaced the plastic pins to keep the old tougher cans in service.

tcaarabians · « **Reply #232 on:** Jul 31, 25, 10:47:00 AM »

CR&R has a rate sheet of all the approved prices for cart/dumpster/extra cans/bags. It would have been approved in a protest vote by Wrightwood voters. If the CSD doesn't have a copy on their website - ask them for one You can also request a copy of your "franchise agreement.". CR&R has "pull out" service. The driver will come in and take your cans out. It is an additional $10/month.

They have 24 hours to pick up a missed can. You must call them to report that it was missed. After that, you can request a credit.

Here in Pinon Hills, our problem is dogs. You can put a bungee over your lids. I think bears would just laugh at that.

SpeedRacer · « **Reply #233 on:** Aug 13, 25, 07:00:17 PM »

Another week and another trash can not emptied.

fortyseven · « **Reply #234 on:** Aug 13, 25, 07:12:11 PM »

Quote from: SpeedRacer on Aug 13, 25, 07:00:17 PM

Another week and another trash can not emptied.

What’s going on with the frequency of missed days? Sometimes it’s the trash, other times, like today, it’s the recycling. It’s getting more and more common over the last 6 months or so.

tlc · « **Reply #235 on:** Aug 14, 25, 01:16:28 PM »

Trucks have broken down from time to time cuz of the wear and tear from climbing up the mountain. The guys do the best they can.

Also, if people put their trash cans right next to each other and not the requested two to three feet between them, that adds extra time to pick up. Guys have to get out of the truck, move it, etc. Sometimes they work 11 hours a day to try to get everybody's trash picked up. It's not an easy job.

Like any vehicle, you can buy new trucks every 5 years like the average person does but at $250,000 our rates are going to skyrocket. Personally, I don't want my rates to go up. If it's really driving me nuts, I might stick my trash in the back of my vehicle and use my dump card. The 8 mile drive is not that much of an inconvenience.

It is definitely not the drivers. Have you ever looked inside some of the trucks from the late 1990's? I'm afraid that if we try to get a new company the costs will skyrocket and service will still be sketchy cuz they will have to drive farther and they are definately not used to mountain driving.

SpeedRacer · « **Reply #236 on:** Aug 15, 25, 07:58:35 PM »

Quote from: fortyseven on Aug 13, 25, 07:12:11 PM

What’s going on with the frequency of missed days? Sometimes it’s the trash, other times, like today, it’s the recycling. It’s getting more and more common over the last 6 months or so.

Called and spoke to someone 2 days in a row and the trash is still sitting on the curb. Must be nice to have a monopoly on trash service.

lwt42 · « **Reply #237 on:** Aug 17, 25, 06:40:23 PM »

Just in case anyone needs the CSD contact info, since the CSD holds the contract and could choose to put it out to bid....

Quote from: Wrightwood on Jul 10, 24, 01:59:23 PM

I contacted Wrightwood CSD as they have the contract with CR&R

WCSD
760 249-3205

Bob C · « **Reply #238 on:** Sep 10, 25, 07:49:33 AM »

For your reading entertainment, here is a list of SB County Franchise agreements:

https://dpw.sbcounty.gov/solid-waste-management/franchise-agreements/

It's very common that trash haulers do have franchise agreements in place. I don't know when the Wrightwood one expires, but if the CSD decides to renegotiate it, it's going to take several years before a new one can be put in place.

tlc · « **Reply #239 on:** Sep 10, 25, 03:07:52 PM »

I still stand my ground that if another company tries to take on WW, the results may be the same. They don't know how to drive in the snow, will hate putting chains on, will have trucks break down cuz they are driving a farther distance to get up here and service may be the same. Just my two cents.