Author Topic: 1 GB FIBER Coming Soon to Wrightwood (Read 1416317 times)

Ultimate Internet Access · « **Reply #320 on:** Sep 27, 16, 01:48:15 PM »

And this is wired..

Regards,

--Wes

RobertW · « **Reply #321 on:** Sep 27, 16, 08:55:28 PM »

Quote from: Ultimate Internet Access on Sep 27, 16, 01:11:12 PM

Hello, we are not installing at your place but rather doing a survey to see where it should go. Then the installers will put in the drop to your house after that, you don't have to be home for that step.. then we will call and schedule for putting the drop through into your house and mounting the ONT.. testing all of your devices and making sure everything works in your house, disconnecting the DSL Wifi (which would interfere with the Fiber WiFi) and so on..

We plan on hitting all the backlog pretty hard and knocking it down in Section 1.

Yes, I misunderstood. Your man was here right about 8:00 am, I showed him where I'll place my wireless router and he marked the spot on the outside for the drop crew. He explained the next steps to me. My little cabin will be an easy job. Any idea how long before the drop crew drops the line to the cabin and how long after that before an appointment is made for actual installation? Days, Weeks, Months (Oh I hope not)?

lzuber · « **Reply #322 on:** Sep 27, 16, 09:19:12 PM »

Just days. We are starting installs in earnest this week. We will schedule them in order of signing the agreement and give you a call as soon as we know the installation schedule. Literally, you will be on any day now.

Ultimate Internet Access · « **Reply #323 on:** Sep 28, 16, 02:01:01 AM »

We should be able to do this tomorrow if you are there..Give us a ring in the morning to confirm if you would.

Regards,

--Wes

Ultimate Internet Access · « **Reply #324 on:** Sep 29, 16, 01:05:05 AM »

Hope all went well with your install today.

Give me a ring if there are any questions.

Regards,

--Wes

Pbrady · « **Reply #325 on:** Sep 30, 16, 01:40:30 AM »

Is the new schedule going to get posted or are we still on schedule ?

Ultimate Internet Access · « **Reply #326 on:** Sep 30, 16, 11:58:17 AM »

I will post the new schedule pretty quick. We are working on Section 2 right now and that should be about 30 days.

What section are you in?

--Wes

putapula · « **Reply #327 on:** Sep 30, 16, 03:03:41 PM »

Section 3s anticipated start date?

Pbrady · « **Reply #328 on:** Sep 30, 16, 05:50:40 PM »

Quote from: Ultimate Internet Access on Sep 30, 16, 11:58:17 AM

I will post the new schedule pretty quick. We are working on Section 2 right now and that should be about 30 days.

What section are you in?

--Wes

Section 3, luckily seeing that you guys are installing on when people signed up and I happen to sign up the first day UIA flew it, hopefully it will be fast.

RobertW · « **Reply #329 on:** Sep 30, 16, 10:47:58 PM »

Quote from: Ultimate Internet Access on Sep 29, 16, 01:05:05 AM

Hope all went well with your install today.
Give me a ring if there are any questions.
Regards,
--Wes

Living off the mountain and only being a part time resident has proved to be a little problem. Kara (spelling) called this afternoon and said they could install immediately if I were home, but I'm off the mountain and have to know a day ahead so that I can take the day off from work and be there. The plan is for her to call me on Monday and setup an install for either Tuesday or Wednesday. Everybody has been very nice and I'm looking forward to finally having internet at the cabin.

Ultimate Internet Access · « **Reply #330 on:** Oct 01, 16, 01:26:40 PM »

Sounds like it should happen next week then RobertW.
Sometimes if we finish early on an install we roll through our list and see who we can surprise, that's why you got the call.
We are developing a list of people that we know are there all day so are good candidates to fill in as the schedule permits. I wanted to get people on before the weekend and pushed it a bit to do so.

Let me know how the install goes RobertW.

Regards,

--Wes

Ultimate Internet Access · « **Reply #331 on:** Oct 01, 16, 01:29:47 PM »

Pbrady and Ocean,

Shooting for 60 days.. but it depends on Section 2 and how long SCE takes for pole approval.. They are only equipped to process 150 poles per month currently if you can believe that..

We have all the Fiber we need.. looking good there on supplies and man power. We are determined.

Regards,

--Wes

Bob C · « **Reply #332 on:** Oct 01, 16, 03:30:23 PM »

I have a question regarding power required to energize the fiber.. what happens when we lose electricity in town? Yes, I realize I need to find alternate power for the ONT and router in my house, but what about the actual fiber running through town? What keeps the "light shining" in the cable?

lzuber · « **Reply #333 on:** Oct 01, 16, 04:04:57 PM »

We are installing a backup generator to power the head end equipment.

BMWBIKER · « **Reply #334 on:** Oct 02, 16, 02:26:03 AM »

We had our install on on Sept 30th. The guys were in and out in about a half hour. We are all wireless and are seeing about 50 up and 50 down. DSL struggled to get 4 up and down. Very pleased!!

lwt42 · « **Reply #335 on:** Oct 02, 16, 03:39:53 AM »

Quote from: Ultimate Internet Access on Oct 01, 16, 01:29:47 PM

They are only equipped to process 150 poles per month currently if you can believe that..

I just have to ask....

Do you need the same kind of approvals in areas where there are no poles (in section 4 and 5)?

lynnc · « **Reply #336 on:** Oct 02, 16, 04:30:01 AM »

I have a question for those of you who have received your installation already. If you were with Verizon, what did you do about your email? And did you turn off the Verizon (Frontier) internet and was that a hassle?

Ultimate Internet Access · « **Reply #337 on:** Oct 02, 16, 01:07:22 PM »

lwt42,

Not the same kind of approvals..that is just county encroachment permits and boring to put conduit in where we need to. We have our CPCN making us a CLEC and giving us the right to be in the public right of way.

Regards,

--Wes

Ultimate Internet Access · « **Reply #338 on:** Oct 02, 16, 01:12:11 PM »

lynnc,

We are about over a year into our Fiber deployment in Helendale and many people out there have the same issue.. When your DSL account is cancelled with Verizon.com your email addresses will be cancelled along with the DSL.

Most people find it no big deal to switch to gmail or yahoo or some other free email service. Verizon is not allowing forwarding or anything like that. I would recommend getting a new gmail account now.

Regards,

--Wes

Ultimate Internet Access · « **Reply #339 on:** Oct 02, 16, 01:14:52 PM »

BMWBIKER,

Actually DSL is only capable of 768K UP! Not even a 1 Mbps. Nowadays up is becoming more important then it used to be.

Regards,

--Wes

Author Topic: 1 GB FIBER Coming Soon to Wrightwood (Read 1416317 times)

putapula

BMWBIKER