Author Topic: 1 GB FIBER Coming Soon to Wrightwood (Read 1416358 times)

Ultimate Internet Access · « **Reply #900 on:** Feb 27, 18, 11:39:43 AM »

Quote

Any updates on the additional bandwidth

Should be any day now.

--Wes

onhands · « **Reply #901 on:** Feb 27, 18, 02:30:58 PM »

I remember paying 90 a month for 3Mbps, business DSL. Now 30Mbps is considered as very slow. The crazy thing is that this was only a year or so ago that I was on the 3Mbps.

It's nice that Wrightwood has come such a long way in such a short time, but it's amazing how fast expectations can grow.

Good luck on the road today, everyone!

Ultimate Internet Access · « **Reply #902 on:** Feb 27, 18, 03:19:07 PM »

Going down for about 5 minutes while we prepare for our new circuit.

--Wes

Ultimate Internet Access · « **Reply #903 on:** Feb 27, 18, 03:26:37 PM »

Back up.

--Wes

Nolena · « **Reply #904 on:** Feb 27, 18, 03:29:21 PM »

That explains that. I thought it was poltergeists.

Wrightwood · « **Reply #905 on:** Feb 27, 18, 04:01:53 PM »

Last night

Just now

THANK YOU Wes!

Ultimate Internet Access · « **Reply #906 on:** Feb 27, 18, 04:07:22 PM »

Don't get to excited yet.. circuit is not in yet.. just getting ready for it.. Had to switch everything over internally to 10 Gig. That is done.
We need the optics for the new circuit. That was due to be installed today at 9am.. obviously that is not going to happen so trying to reschedule that.

Regards,

--Wes

Wrightwood · « **Reply #907 on:** Feb 27, 18, 04:08:31 PM »

It's still a whole lot better than last night. I thought I was back on DSL

Thanks for the updates

AvocadoFlyer · « **Reply #908 on:** Feb 27, 18, 05:24:23 PM »

LOL...it was pokey last night. Thanks Wes and crew for all the hard work. You guys did my phone porting yesterday and I am tickled pink I got to call Frontier and cancel phone svc.

lynnc · « **Reply #909 on:** Feb 27, 18, 05:33:40 PM »

I did that yesterday also!

Of course, the 90 day wait period for the credit is a little ridiculous.

Ultimate Internet Access · « **Reply #910 on:** Feb 27, 18, 05:36:17 PM »

Quote

90 day wait period for the credit is a little ridiculous.

I hadn't heard that.. that is bad. Verizon used to just prorate and cancel it on the same day.
FTR has actually made us long for the days Verizon! Good job FTR.

Regards,

--Wes

AvocadoFlyer · « **Reply #911 on:** Feb 27, 18, 05:36:38 PM »

I know right? I carry a credit balance with Frontier so waiting 90 days for my refund is silly. I did request a check instead of a debit card and was told they can do that.

Ultimate Internet Access · « **Reply #912 on:** Feb 27, 18, 11:22:38 PM »

Circuit is being provisioned and tested. We have light all the way to LA.

We are in the home stretch now.

Regards,

--Wes

Wrightwood · « **Reply #913 on:** Feb 27, 18, 11:37:10 PM »

Looking forward to consistent high speeds again.

Thanks Wes as the community really appreciates the outstanding service UIA provides.

Joe Schmoe · « **Reply #914 on:** Feb 28, 18, 12:20:16 AM »

Quote from: AvocadoFlyer on Feb 27, 18, 05:36:38 PM

I know right? I carry a credit balance with Frontier so waiting 90 days for my refund is silly. I did request a check instead of a debit card and was told they can do that.

Verizon was roughly two months (30 days to issuance of closing bill + 14 days to issuance of final bill + mail time for refund). Was that way for decades before Incompetier.

AvocadoFlyer · « **Reply #915 on:** Feb 28, 18, 12:55:51 AM »

Good to know, thanks.

Joe Schmoe · « **Reply #916 on:** Feb 28, 18, 05:44:30 AM »

For the sake of accuracy I had the closing and final bill dates backwards, but the overall time is the same.

lwt42 · « **Reply #917 on:** Feb 28, 18, 10:01:50 PM »

Quote from: Ultimate Internet Access on Feb 27, 18, 05:36:17 PM

I hadn't heard that.. that is bad. Verizon used to just prorate and cancel it on the same day.
FTR has actually made us long for the days Verizon! Good job FTR.

We cancelled my wife's POTS line and she had a credit, so we needed a refund.

A check was not offered, the only thing that was offered was a "gift card." It took 3 months.

The card was restricted so it had to be a purchase. It also carried a $3/month fee.

You could go to the card's website (this wasn't a Frontier "service") and activate the card. Then you could go back and set up an ACH to transfer the money to a checking account. You could not go to an ATM and draw the funds.

If you chose the ACH transfer, they told you that if you mistyped the account or routing number, your money was gone with no further recourse.

When we cancelled the DSL, I was very careful to make sure we owed them money.

AvocadoFlyer · « **Reply #918 on:** Feb 28, 18, 10:37:21 PM »

Weasels!

lwt42 · « **Reply #919 on:** Mar 01, 18, 03:20:38 AM »

Quote from: AvocadoFlyer on Feb 28, 18, 10:37:21 PM

Weasels!

And your point is?

Actually, I think that Frontier outsources this to some evil banksters -- they save Frontier all the work of refunding in exchange for whatever they can make in fees. I'll bet they give Frontier a small discount, because it's pretty hard to get the last $5 or $10 off the card.

Author Topic: 1 GB FIBER Coming Soon to Wrightwood (Read 1416358 times)

onhands