Author Topic: 1 GB FIBER Coming Soon to Wrightwood (Read 1416390 times)

Ultimate Internet Access · « **Reply #580 on:** Jan 21, 17, 09:31:13 PM »

Quote

Do UIA and/or Charter offer static IP addresses?

Yes we do. It is $10 per month per Static IP

Regards,

--Wes

lwt42 · « **Reply #581 on:** Jan 21, 17, 11:25:55 PM »

Quote from: BikingBrian on Jan 21, 17, 09:30:00 PM

So it looks like I could be up and running quickly by going from that Ethernet connection to my existing router. I'm guessing I wouldn't get gigabit speeds, but it would still be many times faster than Frontier (and faster than my cable internet down the hill). Then later on (well, sooner rather than later) I could upgrade the router to get the full speed.

Depends a little bit on your existing router.

If it's the POS router that Verizon supplied with a built-in DSL modem, no. You need an ethernet WAN port, not an RJ-11 telephone cable.

If you have a DSL modem that is handling the PPPoE stuff, and then a separate router connected via Ethernet, then the odds are quite good that you can just unplug the cable going to the DSL modem and plug into the ONT.

Disclaimer: I don't work for UIA, just did a lot of network engineering in the past. What Wes is doing is BRILLIANT in its' simplicity.

angelwolf326 · « **Reply #582 on:** Jan 22, 17, 02:17:10 AM »

Wes,

Could you do me a favor please and ask Kayla to respond to my emails? Thanks so much

Danna

Ultimate Internet Access · « **Reply #583 on:** Jan 22, 17, 01:59:42 PM »

Quote

Could you do me a favor please and ask Kayla to respond to my emails?

Sure,

Send emails to fiber@uia.net - that way Laura and Kayla both get it.. she is pretty good on email so not sure what happened. PM me your email address so I can have her look for it..

Regards,

--Wes

Jud · « **Reply #584 on:** Jan 22, 17, 08:43:20 PM »

Gotta say I'm pretty happy with the service from UIA now that I'm finally hooked up. They installed on Thursday.

momlori · « **Reply #585 on:** Jan 22, 17, 08:45:04 PM »

So looking forward to section 5

Iris · « **Reply #586 on:** Jan 22, 17, 09:25:35 PM »

In Sec 1 and have had service a few months now- I am curious how so many of you are getting such high speeds? I am not. It is frustrating. Look forward to figuring this out next week.

raddog · « **Reply #587 on:** Jan 22, 17, 09:39:22 PM »

Hello Iris,

What hardware are you running on the network? Is it wired pr wireless? The reason why i ask is because the network will only be as fast as your slowest connection. With wireless standards there are different grades or speeds, 802.11 b, a, g, n, or ac. Each of these goes from slowest speeds to fastest.

Your router plays a massive role in the top speed of the network also.

I do not work for UIA, I just have done a lot of research on the subject. Also having a degree in network security helps also.

Iris · « **Reply #588 on:** Jan 22, 17, 09:42:43 PM »

I have whatever equipment UIA used and setup. My 'connected' speeds to my laptop hover around 300 up and down speeds, but my wifi is around 93 download and 43 upload. It's ridiculous and my streaming cuts out- just like with the old internet but not nearly as often. Wifi devices are approx 12' from router.
These speeds are not close to what others are getting...

raddog · « **Reply #589 on:** Jan 22, 17, 10:33:37 PM »

How old is your laptop? Do you know what speed wireless card you have?

Iris · « **Reply #590 on:** Jan 22, 17, 10:41:53 PM »

Laptop is HP Envy purchased less than 3 years ago. Not sure about wireless card. I'm more plug'n'play

Jud · « **Reply #591 on:** Jan 23, 17, 12:17:50 AM »

Quote from: Iris on Jan 22, 17, 10:41:53 PM

Laptop is HP Envy purchased less than 3 years ago. Not sure about wireless card. I'm more plug'n'play

I built my own PC a couple years ago for video editing and doing 3D and compositing work. It's got a pretty zippy i-7 processor, 32 GB of RAM, decent graphics card, and the system drive is an SSD drive. Since I built my own system, I don't have a bunch of manufacturer "bloatware" on there either to slow things down like HP puts on their systems.

It looks like the HP Envy from 2013 can't access 5GHz WiFi, only 2.4GHz which would explain your wifi speeds. Not sure what's going on with your directly wired speeds, but it's probably something to do with your system.

Your download speeds will vary with time of day. Around primetime when everyone is on in the late afternoons, I was pulling more of 600 Mb/s speed.

I'm sure UIA can send someone out to double check that you're getting the speeds you should be though.

lwt42 · « **Reply #592 on:** Jan 23, 17, 02:32:52 AM »

Quote from: Iris on Jan 22, 17, 09:42:43 PM

I have whatever equipment UIA used and setup. My 'connected' speeds to my laptop hover around 300 up and down speeds, but my wifi is around 93 download and 43 upload. It's ridiculous and my streaming cuts out- just like with the old internet but not nearly as often. Wifi devices are approx 12' from router.
These speeds are not close to what others are getting...

According to Netflix, you need 5 megabits per second for HD quality video.

If you're getting 93 megabits download, that's 18 times more.

If the numbers you're seeing are in kilobits, then in the immortal words of Emily Litella "That's very different."

Since UIA provided your router, I think I'd talk to them on Monday and see what they have to say.

Ultimate Internet Access · « **Reply #593 on:** Jan 23, 17, 03:33:21 AM »

Quote

'm sure UIA can send someone out to double check that you're getting the speeds you should be though.

Yes, the support department can "see" the WiFi signals of the connected devices from the office..

Also the fact that it supports only 2.4 Ghz is an indication of an older chip set..

Still in no way should it be buffering.. something else is going on with that device. In any case we can check out the router remotely and see how it is connecting.

Regards,

--Wes

Iris · « **Reply #594 on:** Jan 23, 17, 08:06:56 PM »

Thanks everyone! The laptop does seem to be the issue there. After speaking to Joe again today I am going through all devices and each connection to figure this out. He has been very helpful and is equally impressed with some of the speeds some you are getting

Pbrady · « **Reply #595 on:** Jan 24, 17, 01:41:35 AM »

Quote from: Ultimate Internet Access on Jan 16, 17, 07:13:47 PM

I am estimating 6 to 8 weeks.

Regards,

--Wes

So I take it we are no longer on track for February 15?

Will the new date be updated soon?

Ultimate Internet Access · « **Reply #596 on:** Jan 24, 17, 11:42:54 AM »

Quote

So I take it we are no longer on track for February 15?

I will get it up there soon. Planning it now.

Regards,

--Wes

Ultimate Internet Access · « **Reply #597 on:** Jan 27, 17, 04:50:38 PM »

Yahoo is down for some reason.. but works on cell phones.. Such a major site I thought I would report on it.

http://downdetector.com/status/yahoo

--Wes

onhands · « **Reply #598 on:** Feb 11, 17, 10:16:45 PM »

Through Google mesh router (but wired in). I will get some wireless tests done after everything is setup. Pretty sweet!

I did this test just a few minutes before posting.

The Google wifi was so easy to setup, it does almost all the internal configuration on it's own, but it does require a willingness to poke around in the options a bit. I have quite a bit of LAN experience, and more than a little experience with WAN administration too, but I had my wife setup one of them and it was really just a couple of clicks on the phone and then showing the code on the back of the device to the app. The app even took the picture itself.

AvocadoFlyer · « **Reply #599 on:** Feb 11, 17, 10:21:27 PM »

This is exciting! My Google mesh router is here, in his box...just waiting for section 3 install to start!!

Author Topic: 1 GB FIBER Coming Soon to Wrightwood (Read 1416390 times)

angelwolf326

Jud

Jud

onhands